Job Description

Service Coordinator – 10:30 AM to 7:00 PM Shift

Location: Brampton, ON

Type: Full-time, Permanent | In-office

Schedule: Monday to Friday, 40 hrs/week (8.5 hrs/day with 30-min lunch)

Overview

The Service Coordinator plays a key role in coordinating in-shop repairs for trucking equipment. This includes managing service schedules, communicating with truck drivers and technicians, preparing work orders, and ensuring a smooth flow of repairs in a fast-paced environment.

Responsibilities

  • Coordinate in-shop service and repair work for trucking equipment
  • Manage inbound service calls and respond to urgent customer needs
  • Create and schedule regular and emergency service jobs
  • Assign and dispatch technicians based on availability, skills, and location
  • Prepare work orders, quotes, and parts requests
  • Maintain up-to-date job status in the system
  • Collabo...

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