Job Description
Enhance your career with Kadant Carmanah Design as a Service Coordinator in Surrey, Canada. This role focuses on coordinating service activities, administration, and customer support for field operations.
As a Service Coordinator, you'll manage day-to-day operations in the service department, ensuring seamless communication between technicians and customers. You'll coordinate schedules and oversee work orders while maintaining high service quality. Your role is vital in ensuring both field and in-house activities are executed efficiently.
Key Responsibilities:
• Coordinate service technician schedules effectively
• Act as primary contact for customer service requests
• Maintain and update service work orders in ERP system
• Manage parts logistics and communication with departments
• Prepare service reports and track departmental KPIs
Requirements:
• Minimum 3 years in Service Coordination or similar role
•...
As a Service Coordinator, you'll manage day-to-day operations in the service department, ensuring seamless communication between technicians and customers. You'll coordinate schedules and oversee work orders while maintaining high service quality. Your role is vital in ensuring both field and in-house activities are executed efficiently.
Key Responsibilities:
• Coordinate service technician schedules effectively
• Act as primary contact for customer service requests
• Maintain and update service work orders in ERP system
• Manage parts logistics and communication with departments
• Prepare service reports and track departmental KPIs
Requirements:
• Minimum 3 years in Service Coordination or similar role
•...
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