Job Description


SERVICE CONTROLLER


 


Overview: The incumbent’s main responsibilities include scheduling, invoicing and stock recon. She will work within the Service Department where they liaise daily with clients, Technical Staff, Technician and Senior Management.


 


Duties:


• Monitoring online platforms for tickets to then plan and arrange maintenance or installation calls.


• Create quotes and daily invoicing of work completed


• Stock management of technical staff reporting employee by reconning the stock and resolve any variances.


• Daily client communication


• Dealing with ad hoc client requests for services to be rendered and planning accordingly.


• Assist with planning of special projects and schedul...

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