Job Description
Service Desk Controller – OEM
Location: Burton-upon-Trent
Salary: £30,000 - £35,000 (Negotiable)
Service Desk Controller – Burton-upon-Trent
NEOS Engineering are currently recruiting for an experienced Service Desk Controller to join a leading OEM within the heavy equipment sector.
This is a fantastic opportunity for someone with experience in service coordination, engineering support, scheduling, or aftersales operations to join a busy team supporting customers, engineers, and dealers across the UK.
Working with a range of heavy machinery, including Articulated Dump Trucks (ADT), you will be responsible for coordinating service activities, managing engineer workloads, and ensuring customers receive a first-class service.
The Role
Coordinate field engineers, service visits, breakdowns, and maintenance activities.
Manage daily schedules to ensure engineers are efficiently allocated.
Act as the main point of contact for customers, p...
Location: Burton-upon-Trent
Salary: £30,000 - £35,000 (Negotiable)
Service Desk Controller – Burton-upon-Trent
NEOS Engineering are currently recruiting for an experienced Service Desk Controller to join a leading OEM within the heavy equipment sector.
This is a fantastic opportunity for someone with experience in service coordination, engineering support, scheduling, or aftersales operations to join a busy team supporting customers, engineers, and dealers across the UK.
Working with a range of heavy machinery, including Articulated Dump Trucks (ADT), you will be responsible for coordinating service activities, managing engineer workloads, and ensuring customers receive a first-class service.
The Role
Coordinate field engineers, service visits, breakdowns, and maintenance activities.
Manage daily schedules to ensure engineers are efficiently allocated.
Act as the main point of contact for customers, p...
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