Job Description
Service Architect
Must have an Active DV Clearance
An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. The Service Architect will play a central role in ensuring new and transitioned services enter live operation in a stable, cost effective, and governance aligned manner.
About the Role - Service Architect
As a Service Architect, you will design detailed end to end service models for low, medium, and high complexity deliveries.
You will assess current operating and governance models and define future service and transition operating models.
You will develop SLAs, KPIs, service catalogue pricing, and operational support requirements.
You will manage service related RAID items including exclusions, constraints, and single points of failure.
You will define early life support requirements and ensure service acc...
Must have an Active DV Clearance
An opportunity is available for an experienced Service Architect to design and shape end to end service models for complex, high value IT deliveries within secure environments. The Service Architect will play a central role in ensuring new and transitioned services enter live operation in a stable, cost effective, and governance aligned manner.
About the Role - Service Architect
As a Service Architect, you will design detailed end to end service models for low, medium, and high complexity deliveries.
You will assess current operating and governance models and define future service and transition operating models.
You will develop SLAs, KPIs, service catalogue pricing, and operational support requirements.
You will manage service related RAID items including exclusions, constraints, and single points of failure.
You will define early life support requirements and ensure service acc...
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