Job Description

Embrace a customer-focused role at Comox Valley Dodge, part of Trotman Auto Group. As a Service Appointment Coordinator, you will ensure seamless service experiences and strong customer connections.

In this full-time position, your responsibilities will center around generating service appointments and managing customer interactions. Successful candidates will have a background in customer service and demonstrate strong communication skills. Your organizational abilities will help ensure a smooth operation in a fast-paced environment.

Key Responsibilities:
• Schedule and confirm service appointments via calls
• Provide exceptional service for customer inquiries
• Gather and communicate customer concerns to technicians
• Conduct follow-up calls for customer satisfaction
• Maintain accurate records of customer interactions

Requirements:
• Previous experience in customer service preferred
• Strong communicati...

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