Job Description
Working Hours/Days
7:30am – 5:00pm, Monday – Friday
Overview
Work with an experienced team to provide exceptional service to customers. Team manages shop personnel to ensure communication flows effectively between customers, shop management and shop technicians. onnel.
Basic Duties
+ Communication with customers when scheduling repairs in the shop. Communication via email, phone, and business systems.
+ Perform job openings, job review, work order notes, service report review, warranty, invoicing, and job closing.
+ Assist the Shop Manager and technicians with daily operations of the service department.
+ Assist the Field Manager with job review, work order notes, service report review, warranty, invoicing, and job closings.
+ Maintaining a high level of customer satisfaction.
+ Demonstrate strong customer communication & developmental skills as well as the ability t...
7:30am – 5:00pm, Monday – Friday
Overview
Work with an experienced team to provide exceptional service to customers. Team manages shop personnel to ensure communication flows effectively between customers, shop management and shop technicians. onnel.
Basic Duties
+ Communication with customers when scheduling repairs in the shop. Communication via email, phone, and business systems.
+ Perform job openings, job review, work order notes, service report review, warranty, invoicing, and job closing.
+ Assist the Shop Manager and technicians with daily operations of the service department.
+ Assist the Field Manager with job review, work order notes, service report review, warranty, invoicing, and job closings.
+ Maintaining a high level of customer satisfaction.
+ Demonstrate strong customer communication & developmental skills as well as the ability t...
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