Service Advisor

Overview

Transport is at the core of modern society. This role focuses on shaping sustainable transport and infrastructure solutions for the future and working with next-gen technologies and collaborative teams.

What You Will Do

At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large. The purpose of the role is to ensure the effective sales performance of the area allocated within the region, ensuring performance targets for the Volvo brand are met in line with the strategic objectives of the Branch.

Reporting

This role reports to the Team Leader.

Job Objectives

• Customer satisfaction and complaint handling.
• Planning the workshop utilisation capacity.
• Calculation and preparation for retail invoicing, internal invoicing and claim handling.
• Open and process job cards for repairs, maintenance and service.
• Transfer ...