Job Description

Job Description

We are looking for a competent, friendly service advisor to join our automotive shop. In this role, you will act as the point of contact for our automotive customers, initially greeting them, explaining our services, and collecting payment. The ideal candidate will possess excellent communication skills, a compassionate and patient attitude, and have the ability to perform basic math skills.


Service Advisor Duties and Responsibilities

  • Greet customers upon arrival to shop

  • Ascertain reason for customer visit through verbal interview and visual assessment of vehicle

  • Connect customers with appropriate automotive mechanic or technician

  • Consult with mechanics regarding appropriate service options

  • Develop as many solution methods as possible, attempting to keep costs low

  • Explain all service options to customers including time and cost estimates

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