Job Description
Working Hours/Days
7:00am- 5:00pm Monday through Friday.
Overview
Work with an experienced team to provide exceptional service to customers. Team manages shop personnel to ensure communication flows effectively between customers, shop management and shop technicians
Basic Duties
+ Communicate with customers when scheduling repairs in the shop and during the repair from start to end.
+ Perform job openings, job review, work order notes, service report review, warranty, invoicing, and job closing.
+ Assist customers and technicians on repairs and define the scope of work to ensure expectations are met.
+ Responsible for managing the yard facilitator(s) and daily yard operations.
+ Resonnsible for managing the wash bay attendant and wash facility.
+ Assist service department with answering phone calls, payroll review and entry, and service office organization & appearan...
7:00am- 5:00pm Monday through Friday.
Overview
Work with an experienced team to provide exceptional service to customers. Team manages shop personnel to ensure communication flows effectively between customers, shop management and shop technicians
Basic Duties
+ Communicate with customers when scheduling repairs in the shop and during the repair from start to end.
+ Perform job openings, job review, work order notes, service report review, warranty, invoicing, and job closing.
+ Assist customers and technicians on repairs and define the scope of work to ensure expectations are met.
+ Responsible for managing the yard facilitator(s) and daily yard operations.
+ Resonnsible for managing the wash bay attendant and wash facility.
+ Assist service department with answering phone calls, payroll review and entry, and service office organization & appearan...
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