Service Advisor Position in Carlyle

Become a crucial part of Redhead Equipment's service department as a Service Advisor in Carlyle. Your role centers on delivering outstanding customer service and administrative support.
At E. Bourassa & Sons, you will act as a pivotal link between customers and our service team. This position involves opening work orders, processing payments, and managing customer inquiries with utmost professionalism. Your keen attention to detail and strong communication skills will greatly contribute to our service quality.
Key Responsibilities:
• Manage the opening and closing of service work orders
• Ensure accurate processing of invoices and payments
• Assist with warranty claims and payroll tasks
• Address customer inquiries effectively
• Maintain an organized workflow in a team environment
Requirements:
• Strong customer service orientation
• Exceptional organizational and time-management skills
• High attention to detail and computer proficiency
• Administra...