Service Advisor

Company :

Sime Darby Motors Retail (Australia) Pty Ltd

Service Advisor – Parramatta Jaguar Land Rover

Ready to accelerate your career with a premium automotive brand? Parramatta Land Rover is looking for a driven and customer-focused Service Advisor to join our high-performing Aftersales team.

About the Role

As a Service Advisor, you’ll be the face of our service experience — managing the customer journey from vehicle drop-off through to collection. You will deliver a seamless, transparent and premium service, keeping customers informed at every stage while ensuring absolute clarity around timelines and costs.

Key Responsibilities

• Deliver exceptional, professional customer service for all service and repair enquiries
• Coordinate workshop bookings to optimise productivity and efficiency
• Proactively follow up with customers and generate additional workshop opportunities
• Accurately ...