Job Description

THE ROLE

As the Service Advisor, you will:

  • Deliver extraordinary experiences and make meaningful, memorable moments at the service counter
  • Accurately and efficiently process transactions while preserving a world-class client experience
  • Accurately and efficiently manage the end-to-end process of services, supporting with notifying clients of their incoming services, consistently auditing services, and proactively resolving opportunities to mitigate impacts to the client experience
  • Support service counter operations, including managing the line up to ensure clients are serviced as quickly as possible, preparing product for transactions, packaging client purchases, and returning product to the sales floor

    • THE QUALIFICATIONS

    The Service Advisor has:

  • Proven skills, education, and/or applicable certifications (previous experience operating a point-of-sale system is an asset)
  • A commitment to learn and app...

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