Job Description
Dealership:L0307 Audi Downtown LA
Audi Downtown LA
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Responsibilities:
+ Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician, and the needed and recommended service/repairs are understood by the customer.
+ Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
+ Prepare repair orders (RO), obtaining approval signatu...
Audi Downtown LA
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
As an Experienced Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Responsibilities:
+ Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician, and the needed and recommended service/repairs are understood by the customer.
+ Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
+ Prepare repair orders (RO), obtaining approval signatu...
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