Job Description
Join Western Tractor as a Service Advisor, the first point of contact for customers. This dynamic role emphasizes customer service, administrative support, and effective communication in a team-driven environment.
In this position, you'll coordinate service operations while ensuring customer satisfaction throughout the process. The role involves greeting clients, creating work orders, and assisting with billing tasks. You'll provide essential support to both customers and the sales and service teams, facilitating smooth interactions.
Key Responsibilities:
• Welcome customers in a friendly manner
• Open and close work orders efficiently
• Provide updates about service status
• Assist with processing payments
• Maintain organized records and files
Requirements:
• Excellent communication and customer service skills
• 1-3 years of relevant administrative experience
• Proficient with Microsoft Office tool...
In this position, you'll coordinate service operations while ensuring customer satisfaction throughout the process. The role involves greeting clients, creating work orders, and assisting with billing tasks. You'll provide essential support to both customers and the sales and service teams, facilitating smooth interactions.
Key Responsibilities:
• Welcome customers in a friendly manner
• Open and close work orders efficiently
• Provide updates about service status
• Assist with processing payments
• Maintain organized records and files
Requirements:
• Excellent communication and customer service skills
• 1-3 years of relevant administrative experience
• Proficient with Microsoft Office tool...
Ready to Apply?
Take the next step in your AI career. Submit your application to Western Tractor today.
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