Job Description

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through CPA Certifications and/or years of automotive repair experience.

Responsibilities


The Service Advisor supports the Shop Manager in the optimization of the shop’s retail sales and profitability while delivering superior customer service, including:

  • Develop and present estimates, source parts and sell jobs to customers

  • Interpret inspection results (working with Technician) and present results to customers

  • Deliver superior customer service while listening and consulting customers

  • Contributing to the effectiveness of peers to promote success

  • Oversee the processes of work order preparation and scheduling

  • Respond to customer service concerns and problems

  • Act in a store management capacity as needed on day-to-day...

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