Service Advisor (Calgary)

Service Advisor

Sunridge Auto is seeking a Service Advisor to serve as the primary liaison between customers and the dealership's Service Department.

Position Summary

The Service Advisor is responsible for understanding customer concerns, accurately documenting service needs, and coordinating with technicians to ensure timely, high‑quality repairs aligned with OEM standards. The role requires strong customer service, effective communication, and the ability to thrive in a fast‑paced automotive environment.

Key Responsibilities

• Greet customers promptly and professionally, clearly documenting service concerns and vehicle information.
• Prepare repair orders and service estimates in accordance with dealership and OEM guidelines.
• Communicate recommended services, pricing, and timelines with transparency and clarity.
• Coordinate with technicians to ensure accurate diagnosis, timely repairs, and proper documentation....