Job Description

JOB PURPOSE

Salary: £30,000 - £32,00 OTE £18,000

The role of the Service Advisor is to:

  • Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.
  • Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
  • Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.
  • Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.

    • Department/Business/Location:

    Service

    Reports to:

    Service Manager

    KEY RESPONSIBILITIES

  • Provide exceptional levels of customer service and own...

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