Service Advisor

Overview

Subaru of Muskoka offers a huge selection of new Subaru models and used Subaru Certified Pre‑Owned vehicles. We take pride in our outstanding customer service to all sales and service customers.

Role

We are seeking a customer-focused Service Advisor to join our Service Department. The ideal candidate will serve as the primary point of contact for customers seeking vehicle maintenance and repair services.

Responsibilities

• Greet customers warmly and listen carefully to their vehicle concerns to determine service needs.
• Prepare accurate estimates and repair orders.
• Upsell additional services or maintenance based on customer needs and vehicle condition.
• Coordinate with technicians to ensure timely and accurate completion of repairs.
• Keep customers informed about the status of their vehicles, ensuring timely and regular updates.
• Maintain detailed records of customer interacti...