Service Advisor

Overview

Reports to: Service Manager
Type: Permanent Full-Time

About us: At Alliston Volkswagen, our mission is simple: to make life easier, better, and safer for everyone. Located in the heart of Newmarket, we are proud to represent a globally trusted brand known for its commitment to innovation, sustainability, and world-leading safety. We focus on delivering a truly human-centered customer experience while fostering a supportive, collaborative team environment where our people can thrive.

Summary

The Service Advisor is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. We are looking for a customer-centric individual who is passionate about building relationships with our customers.

Responsibilities

• Work with customers to understand their needs.
• Work with customers to answer questions or concerns.
• Ensure that customer vehicles are adequa...