Service Administrator

The Service Operation Excellence is responsible for ensuring smooth, efficient, and high-quality service sales and service revenue delivery. across the organization. This role supports daily service operations, requests, problems, and change management processes, collaborates with cross-functional teams to maintain service stability, and helps drive continuous improvement initiatives within the service delivery function. and ensure overall order process in compliance and target achievement.

What you will do 1. As Service Operation Excellence. you need to engage in data service operations to monitor related Service project, offer daily service sales figure update with variable revenue reporting, forecasting; analyze figure changing reason and figure out the risk mitigation action plan. 2. Communicate customer request delivery arrangement with periodical target driving, providing on time performance status and relative analysis. 3. Engage in contract management process with nece...