Service Administrator

Service Administrator

Job Type: Full-time Location: Onsite

About the Role

We are looking for a detail-oriented, proactive, and tech-savvy Service Administrator to support daily service operations across multiple systems. This role is ideal for someone who is highly organized, confident working with digital platforms, and strong in documentation and reporting.

You will be responsible for managing service tickets, maintaining accurate records, supporting invoicing, and ensuring smooth workflow processes across the business.

Key Responsibilities

• Manage service requests, tickets, and workflows using ServiceNow
• Maintain accurate and up-to-date service records across systems
• Monitor task progress and ensure timely completion of requests
• Create and maintain reports and service performance dashboards
• Support invoicing, billing, and administrative tasks using Xero
• Build and mainta...