Job Description

Key Responsibilities

✔ Installation & Deployment

  • Install, configure, and deploy Dell PowerEdge servers and associated hardware components (CPU, memory, storage, RAID controllers).

  • Rack, cable, and power physical servers in data centers.

✔ Hardware Maintenance

  • Perform regular preventive maintenance, firmware updates, and hardware diagnostics.

  • Replace or upgrade faulty components (HDD/SSD, RAM modules, RAID controllers, power supplies, fans).

✔ Troubleshooting & Support

  • Identify and resolve server hardware issues across production and non-production environments.

  • Work with vendor support (Dell ProSupport) to diagnose and escalate complex hardware faults.

  • Monitor server health using iDRAC, OpenManage, and system logs.

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