Server Administrator Level 1/2

Job Title

Server Administrator Level 1/2

Responsibilities

• 24/7 ticket management for Level 1 (gather information to detect the problem) and Level 2 (detecting and resolving the issue).
• Server monitoring and administration.
• Live chat and ticketing support.
• Client handling.

Qualifications

• Minimum 6 months to 1 year of experience in a similar role.
• Education: BE/BTech, BSc, BCS, MSc, MCS (Not mandatory).
• RHCE certification (Not mandatory).
• Proficiency in Linux Administration.
• Knowledge of Web server, Mail server, DNS, FTP, SSH, cPanel/WHM, virtualization, Docker, Windows, firewalls, MySQL, PHP, HTML, CSS, and JS.
• Experience with IMAP/POP/SMTP and mail flow processes.
• Experience with common CMS such as WordPress, Joomla, and Magento.
• Basic shell scripting (Linux/BASH).
• Proficient in writing technical process do...