Job Description

Major/Essential Functions

  • Maintain servers, backup software, University software/hardware security standards, and core systems of Hospitality Services.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Provide users with technical support for Transact, Quadpoint, Desktop/Server, Door Access, and SVC related problems.
  • Train users and answer questions on hardware and software usage.
  • Test programs or databases, correct errors and make necessary modifications.
  • Provide auditing, screening and removal of users and patrons on a minimum quarterly basis. This includes both computer and electronic door access to Hospitality Services servers, computers, and physical locations.

    • Knowledge, Skills, and Abilities

  • Bachelor's degree in Computer Science, MIS, or Computer Information Systems.
  • Knowledge of MSSQL and Oracle Da...

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