SERICE ADVISOR

Job Overview

We are seeking a Junior Service Advisor to join our team at Haritha Honda in Madurai for a full-time position. The successful candidate will play a key role in ensuring customer satisfaction by managing service operations efficiently and effectively.

Qualifications and Skills

• Excellent communication skills to interact effectively with customers and team members. (Mandatory skill)
• Proficiency in job card preparation to ensure accurate documentation. (Mandatory skill)
• Skilled in vehicle inspection to identify issues and recommend necessary repairs. (Mandatory skill)
• Ability to schedule services to optimize workflow and reduce customer wait times.
• Capability to conduct service follow-ups, ensuring customer satisfaction and service quality.
• Strong technical communication skills to explain vehicle issues clearly to customers.
• Aptitude for complaint resolution, ...