Job Description

Drive superior client engagement as a Client Experience Manager at Sephora Canada. This full-time contract role focuses on both client service and team development at the Northgate Shopping Centre.

As a leader with 2-4 years of management experience in beauty or retail, you will directly impact store performance by coaching your team of Leads and Beauty Advisors. Emphasizing innovation, you’ll manage client relationships and execute engaging in-store events and services.

Key Responsibilities:
• Train new hires and current team members in best practices
• Foster innovation in beauty services integration
• Oversee the online reservation system for seamless client flow
• Ensure compliance with visual merchandising standards
• Engage with vendors to enhance team product knowledge

Requirements:
• 2-4 years of management in beauty or customer service
• Proven ability to inspire and coach teams
• Strong ent...

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