Senior/Principal Advanced Support Engineer

Short Description

Description
Oracle is a technology leader that’s changing how the world does business – and our Customer Success Services (CSS) team supports over 6,000 companies around the world. We’re looking for a Senior/PrincipalAdvanced Services Engineer (ASE), to be a key technical leader within the Customer Success Services (CSS) organization.
This role is essential for ensuring efficient service delivery, preventing bottlenecks, and maintaining high levels of customer satisfaction. A strong local technical leader will be key to meeting growing demands and mitigating risks in this fast-evolving environment.

Responsibilities
What you will do
Work on the technical delivery for assigned customers, ensuring the highest standards of technical excellence in Oracle solutions.
Act as the primary technical point of contact during architectural and tactical discussions with customers.
Provide expert technical guidance and advice to both t...