Job Description

Location:

Toronto (Downtown)

The Senior Yardi Support Analyst will provide L2/L3 production support for a broad portfolio of business applications with key focus on Yardi; primarily responsible for providing support to internal users while ensuring the optimal functioning and operations of Yardi and associated systems, as well as supporting a range of business applications.

Responsibilities:

  • Provide L2/3 technical support for Yardi to Power Users, SMEs and end users

  • Set up databases, create account trees, create rollup rules, create custom reports, create entity structures

  • Perform system admin tasks such as account maintenance, role and permissions, password resets, etc.

  • Create/or assist Power Users in setting up new entities, reporting, training materials

  • Create/or assist Power Users in roll out of Yardi features, plugins, enhancements, etc.

  • Conduct Yardi training for existing employees a...

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