Job Description

As a Senior User Assistance Developer, you won't just lead a team—you'll set the tone for how our users experience SAP's data and analytics tools. You will convert technical complexity into actionable, user-focused content that empowers users and elevates the overall experience.

From in-product guidance and tutorial videos to comprehensive documentation and UX editorial, your leadership will ensure that every content touchpoint adds value to the user journey.

Key Responsibilities

Team Leadership & Development

  • Lead a team of User Assistance developers responsible for technical documentation, in-product guidance, tutorials, and multimedia.
  • Foster a culture of continuous learning, goal alignment, and team empowerment.

Content Strategy & Delivery

  • Define and oversee content strategies, ensuring delivery of high-quality, user-centric content on schedule.
  • Uphold SAP'...

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