Job Description
Essential Functions of the Job _(Key responsibilities)_
+ Support the administration of the client CTMS system – Oracle-Siebel.
+ Support the administration of reporting systems and prepare/ configure metric reports as required.
+ Work with clinical study teams to ensure the accuracy of data in clinical systems and assist in managing data discrepancies regarding system integrations.
+ Provide support, under the direction of the Informatics Manager, to clinical systems (CTMS, psiXchange Administration, Veeva eTMF, and GoBalto and other Feasibility tools), End-users, including receipt, evaluation and recommendation for all issue/enhancement requests.
+ Process Request Tickets, and Incident Report tickets as received in the Systems Support Queue in support of Clinical systems.
+ Provide User Assistance including Hands-on training support as required.
+ Monitor and Support the CTMS Integration functionality and administration with client partner Contract Resea...
+ Support the administration of the client CTMS system – Oracle-Siebel.
+ Support the administration of reporting systems and prepare/ configure metric reports as required.
+ Work with clinical study teams to ensure the accuracy of data in clinical systems and assist in managing data discrepancies regarding system integrations.
+ Provide support, under the direction of the Informatics Manager, to clinical systems (CTMS, psiXchange Administration, Veeva eTMF, and GoBalto and other Feasibility tools), End-users, including receipt, evaluation and recommendation for all issue/enhancement requests.
+ Process Request Tickets, and Incident Report tickets as received in the Systems Support Queue in support of Clinical systems.
+ Provide User Assistance including Hands-on training support as required.
+ Monitor and Support the CTMS Integration functionality and administration with client partner Contract Resea...
Ready to Apply?
Take the next step in your AI career. Submit your application to IQVIA today.
Submit Application