Job Description

Job Description:



Responsibilities:

  • Installs and configures computer hardware, software, systems, mobile devices, printers, and scanners.

  • Assists in coordinating audiovisual setups and video conferencing support.

  • Virtual Meeting Applications knowledge preferred (MS Teams, Zoom, GoTo, etc.).

  • Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment).

  • Monitors and maintains computer systems using company-provided tools, like Active Directory and Microsoft.

  • Endpoint Configuration Manager (MECM).

  • Identify and diagnose hardware, software, or network-related problems, and identify a plan to resolve, repair, or replace resources, as needed.

  • Recommend strategies to increase efficiencies which may include implementing new practices, devices, and/or software.

  • ...

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