Job Description
Bentley Systems
Position Summary
Bentley Systems is seeking a talented individual to become a valued member of our Support team. A Support Engineer with high expertise with significant autonomy and responsibility. This role is expected to complete a wide range of tasks and have advanced knowledge in different Product areas. Anticipates technical challenges and has a deep understanding of the product(s) in their domain. Persistently debugs the most complex issues by finding the root cause or a viable workaround. Provides oversight, coaching, and guidance to colleagues in the team and is the gatekeeper of the cooperation between Global Technical Support and Product Advancement Group.
Responsibilities
Position Summary
Bentley Systems is seeking a talented individual to become a valued member of our Support team. A Support Engineer with high expertise with significant autonomy and responsibility. This role is expected to complete a wide range of tasks and have advanced knowledge in different Product areas. Anticipates technical challenges and has a deep understanding of the product(s) in their domain. Persistently debugs the most complex issues by finding the root cause or a viable workaround. Provides oversight, coaching, and guidance to colleagues in the team and is the gatekeeper of the cooperation between Global Technical Support and Product Advancement Group.
Responsibilities
- Dedicated to our users and committed to ensuring our products support their success.
- Provide advanced troubleshooting and technical assistance for ProjectWise Product functionality/features...
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