Senior Technical Support Engineer (Automation & Scripting)

About Kintsugi

Kintsugi is revolutionizing sales tax automation with our AI-powered platform designed specifically for e-commerce and SaaS businesses. Our solution reduces tax preparation time by 75 percent and cuts compliance costs by 50 percent, allowing finance teams to focus on strategic initiatives rather than routine calculations. As we continue to grow and disrupt the tax automation space, we're building a world-class team to help us scale with purpose.

Role Summary

At Kintsugi, we are scaling fast, and our internal teams need to move faster. We are looking for a Senior Technical Support Engineer who is passionate about 'killing manual work.' You won't just be answering tickets; you will be building the engines that make those tickets disappear.

You will identify bottlenecks in our Support and Operations workflows and write robust scripts, tools, and automat...