Job Description
Elevate your career with Teledyne CARIS as a Senior Technical Support Consultant, combining your expertise in cartographic production and software support with engaging customer interactions.
This pivotal role requires advanced knowledge of CARIS Cartographic Production software and industry standards. As the Senior Technical Support Consultant, you'll lead customer support initiatives while mentoring team members. Your focus will be on enhancing software usability, ensuring quality support, and leading training sessions for users transitioning to S-100 and S-101 workflows.
Key Responsibilities:
• Serve as a senior technical authority for CARIS software
• Resolve complex customer issues and escalations
• Deliver high-quality training to users and partners
• Support customer transitions to S-100 / S-101 workflows
• Collaborate with cross-functional teams to improve usability
Requirements:
• 10+ years of experienc...
This pivotal role requires advanced knowledge of CARIS Cartographic Production software and industry standards. As the Senior Technical Support Consultant, you'll lead customer support initiatives while mentoring team members. Your focus will be on enhancing software usability, ensuring quality support, and leading training sessions for users transitioning to S-100 and S-101 workflows.
Key Responsibilities:
• Serve as a senior technical authority for CARIS software
• Resolve complex customer issues and escalations
• Deliver high-quality training to users and partners
• Support customer transitions to S-100 / S-101 workflows
• Collaborate with cross-functional teams to improve usability
Requirements:
• 10+ years of experienc...
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