Job Description
Technical Success Manager – Majors (Enterprise) - São Paulo
The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.
The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.
Responsibilities
Own customer deployment, adoption, and outcomes for a portfolio of 10-20 accounts, from presales through renewal
Lead deployment planning and implementation across your book, including scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), and project re...
The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.
The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.
Responsibilities
Own customer deployment, adoption, and outcomes for a portfolio of 10-20 accounts, from presales through renewal
Lead deployment planning and implementation across your book, including scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), and project re...
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