Senior Technical Specialist - Policy Control and Data Core

We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.

The Policy Control, VAS, Voice and Data Core Technical Specialist plays a key role in maintaining the performance and availability of the Optus Network, ensuring a strong customer experience. This is achieved by directly managing operational processes and coordinating suppliers to support service assurance, including change, incident, and problem management. The role operates within a Tier 2 Network Operations team, providing 24/7 support from the Optus Network Operations Centre in Sydney's Macquarie Park.

This specialist also works closely with suppliers and engineering teams to support new network solutions, strategy rollouts, and ongoing process improvements. In addition to providing expert technical support, they guide less experienced team members and ensure the sm...