Senior Technical Specialist

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband, and digital solutions.

The IP & Security Technical Specialist / Senior Technical Specialist plays a critical role in maintaining the performance, availability, and customer experience of the Optus Network. This is achieved through hands-on operational execution and the technical governance of suppliers, focusing on service assurance areas such as Change, Problem, and Incident Management.

The role is part of a Tier 2 Network Operations team based in the Optus Network Operations Centre in Macquarie Park and we are looking to fulfil roles that involve 24x7 as well as 9-5 rostered coverage.

In this position, the Specialist will deliver high-quality support, provide leadership to less experienced team members, and act as a key liaison between internal teams and external partners. The role requires co...