Senior Technical Program Manager, SaaS Release & Delivery Excellence

Job Summary: Act as the single point of ownership for the entire software release lifecycle across our SaaS platform. You are the definitive Delivery Owner, responsible for converting technical feature complete builds into high-quality, high-value customer deployments. This role requires a unique combination of executive-level communication, strong technical governance, and acute customer judgment to orchestrate seamless execution from code check-in to production launch.

Key Accountabilities

The core focus of this role is to drive operational excellence and control risk across all delivery phases for agile SDLC.

1. Release & Strategic Risk Management

• Own the Release Schedule: Establish and manage the end-to-end release calendar, ensuring predictable delivery across all environments (QA, Sandbox, Production, and dedicated customer environments).
• Risk-Based Go/No-Go: Lead...