Senior Technical Engineer EUC

Responsibilities

• •Independently plan and develop complex engineering designs in support of the implementation of technology solutions covering the entire End User Computing stack
• •Define hardware and software performance standards
• •As infrastructure SME, provide expertise and knowledge in emerging technologies with strategic technology vendors
• •Execute the detailed infrastructure design of larger and/or more complex internal projects collaborating with IT stakeholders, service owners and partners
• •Provide operational readiness through the engineering, planning, coordination, and execution of performance and tuning analysis, systems support, incident and problem resolution, software installation, and upgrades
• •Provide detailed guidance and consultation in solutioning production incidents when required
• •Maintain appropriate standardized guidelines, work procedures and schedules for solution engineering to e...