Job Description

Overview

Responsibilities:

  • Assess, align, process, and follow through on all specified customer Revenue Assurance activities.
  • Manage Case Manager roles and responsibilities concerning Revenue Assurance.
  • Effectively manage identified revenue leakage areas, assist the business in closing these areas, recover revenue loss, and eliminate future leakage by implementing best practice controls.
  • Ensure consistent management of various control points to ensure effective implementation, execution, and operation within different business structures.
  • Identify and define process requirements necessary to control and resolve revenue leakage/opportunities.
  • Perform control of all revenue streams to guarantee timely, complete, and correct charging of the services provided, including reconciliations related to various billing platforms, switch data, and customer databases.
  • Perform data ana...

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