Job Description

Responsibilities

  • Mentor a team of Junior and Systems Engineers
  • Perform IT Support services
  • Use of a ticketing system to manage support queries
  • Maintain documentation and comply with rules and guidelines of the organization
  • Adherence to strict change control procedures

Requirements

  • The ideal Sr. Systems Engineer will possess 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
  • End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
  • Strong verbal and written communication skills
  • Ability to balance projects, support tickets, and R&D initiatives
  • Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
  • Systems Administration: Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, go...

Ready to Apply?

Take the next step in your AI career. Submit your application to Goodman Tech BPO OPC today.

Submit Application