Senior System Engineer

Job Title: Level 2 Sr Systems Engineer

Location: Remote- Philippines

Job Type: Full-time Contractor.

Rates: All Inclusive

Overview

Buchanan Technologies is looking for a skilled and proactive Level 2 Systems Administrator to support our managed services clients. The ideal candidate will be experienced in supporting server and endpoint environments, resolving escalated technical issues, and delivering excellent customer service. This role blends hands-on support, technical problem-solving, and day-to-day systems administration, with exposure to modern cloud platforms and enterprise tools.Key Responsibilities

• Serve as an escalation point for the Service Desk on complex hardware, software, and network-related issues.
• Support and maintain Windows 10/11 and macOS client systems, including authorized business applications.
• P...