Job Description
Position Summary
Senior System Administrators
have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem.
Education and Experience
2-3 years of IT or related domain
Excellent written and verbal communication skills
Excellent customer service skills
Education: Graduate (Any stream) preferably in computer science or a related field
At least 2 years of experience in end-user technical support
Responsibilities:
Provide professional IT support to customers with a focus on customer service
Monitoring IT infrastructure of clients and administration.
Drive problem investigations and resolution as required.
Excellent hands-on Office 365 and triaging around it.
Troubleshooting RDS Server re...
Senior System Administrators
have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures, and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem.
Education and Experience
2-3 years of IT or related domain
Excellent written and verbal communication skills
Excellent customer service skills
Education: Graduate (Any stream) preferably in computer science or a related field
At least 2 years of experience in end-user technical support
Responsibilities:
Provide professional IT support to customers with a focus on customer service
Monitoring IT infrastructure of clients and administration.
Drive problem investigations and resolution as required.
Excellent hands-on Office 365 and triaging around it.
Troubleshooting RDS Server re...
Ready to Apply?
Take the next step in your AI career. Submit your application to IT BY DESIGN today.
Submit Application