Senior Support Engineer

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

The Role

As Senior Support Engineer you will work with Risk Solutions’ systems to triage and resolve technical issues that include triaging, troubleshooting, communicating, planning, implementing, testing, and documenting. Some issues will be worked and resolved entirely by the Support Engineer directly, while others will need escalation and liaison with other teams at Bottomline. Working with new technologies, the satisfaction of helping customers and improving our products, and col...