Senior Store Technical Service Representative (Hamilton)

You’ll love it here! We are hiring immediately for a senior store technical service representative, which we call a senior in-store agent. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

What you’ll do as a senior store technical service representative:

• Support the team lead in recruiting, scheduling, mentoring, and developing the in-store services team
• Create an amazing customer experience
• Assist customers with computer setup, diagnostics, and repairs
• Share your passion for tech and your product knowledge
• Cultivate an inclusive team and learning culture

What we’re looking for:

• Enthusiasm to support and assist our customers
• 2+ years’ retail experience
• 1+ year’s technical customer service experience
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining...