Job Description

Job Description

REQUIREMENTS:

  • Total experience 8+ years
  • Strong hands-on experience in ServiceNow development.
  • Strong expertise in SPM (Strategic Portfolio Management) and CSM (Customer Service Management) modules.
  • Solid working experience with ITSM, Service Portal, and ServiceNow Integrations.
  • Mandatory ServiceNow SPM module certification
  • Proficient in ServiceNow scripting and configurations including: Business Rule, Client Scripts, UI Policies and UI Actions, Jelly scripting, AngularJS.
  • Experience in designing and implementing integrations using REST/SOAP APIs, MID Server, and third-party systems.
  • Good understanding of ITIL processes and best practices.
  • Exposure to additional ServiceNow modules such as ITOM, GRC, or HRSD is a plus
  • Strong analytical, troubleshooting, and problem-solving skills
  • Excellent communication skills with the ability to collaborate...

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