Job Description
Job Purpose
- Responsible for the application implementation and for providing first and second level support to ensure customer satisfaction
- Perform duties in accordance with Malia Group Policies and Procedures
Duties And Responsibilities
On Application Implementation
- Collaborate closely with the Maliatec Lead Implementation Manager to define a comprehensive Implementation plan with clear deliverables
- Conduct thorough risk management to identify and mitigate potential issues, ensuring project timelines are met
- Conduct thorough risk management to identify and mitigate potential issues, ensuring project timelines are met
- Work closely with the technical and quality assurance teams, providing clear guidance on requested customizations and ensuring their timely completion
- Maintain proactive communication with clients and the technical team at each project milestone to e...
- Responsible for the application implementation and for providing first and second level support to ensure customer satisfaction
- Perform duties in accordance with Malia Group Policies and Procedures
Duties And Responsibilities
On Application Implementation
- Collaborate closely with the Maliatec Lead Implementation Manager to define a comprehensive Implementation plan with clear deliverables
- Conduct thorough risk management to identify and mitigate potential issues, ensuring project timelines are met
- Conduct thorough risk management to identify and mitigate potential issues, ensuring project timelines are met
- Work closely with the technical and quality assurance teams, providing clear guidance on requested customizations and ensuring their timely completion
- Maintain proactive communication with clients and the technical team at each project milestone to e...
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