Senior Software Engineer- ServiceNow

What YOU'LL DO:

As a Senior Software Engineer – ServiceNow you will build enterprise‑grade operational capabilities across the ServiceNow platform. You will engineer high‑quality solutions across ITSM, ITOM, CMDB, automation, and integrations—improving the resilience and efficiency of H&M's global technology operations.

Key Responsibilities

• Design and enhance ServiceNow ITSM applications—Incident, Problem, Change, Request, Knowledge, Catalog—using platform best practices.
• Build clean, scalable automation using GlideScript (Javascript), Script Includes, Business Rules, Client Scripts, and Flow Designer.
• Develop robust integrations ensuring secure data exchange, mapping, and error handling.
• Maintain and grow the CMDB, modeling CI classes, relationships, and supporting ITOM data quality.
...