Job Description

About the Role

We are looking for a Senior Salesforce Engineer who can own complex customer support and service workflows end-to-end. This is not a config-only role and not a team-lead-by-title position. This role is for a strong individual contributor who can design, build, integrate, and stabilize enterprise-grade Service Cloud solutions with minimal direction.

What you'll be doing

  • Own Salesforce Service Cloud development for customer support platforms including case management, workflows, automations, and service analytics.

  • Design and implement scalable, production-grade Salesforce solutions using Apex, LWC, triggers, async processing, and APIs.

  • Translate ambiguous business problems into clear technical designs and durable implementations without supervision.

  • Build and manage complex data models, data migrations, and large-scale data operations with accuracy and perfor...

    • Ready to Apply?

    Take the next step in your AI career. Submit your application to Roku today.

    Submit Application